Onboarding

Onboarding is the structured process of integrating new managers or allocators, involving due diligence, compliance checks, and technical setup.

What Is Onboarding?

Onboarding is the structured process of integrating new managers, allocators, or investors into a fund, platform, or investment system. It goes beyond a simple introduction, encompassing a series of steps designed to ensure all parties meet legal, regulatory, and operational standards. The onboarding process is foundational for building trust, enabling smooth collaboration, and setting the stage for a long-term, compliant relationship.

How Does Onboarding Work?

The onboarding process typically involves several key stages:

  • Collecting and verifying essential information and documentation (such as identity, ownership, and source of funds)

  • Conducting due diligence and compliance checks, including KYC (Know Your Customer), AML (Anti-Money Laundering), and sometimes enhanced due diligence for higher-risk profiles

  • Setting up technical infrastructure, such as access to trading systems, reporting tools, and secure communication channels

  • Educating the new manager or allocator about investment strategies, reporting requirements, and operational procedures

  • Ongoing monitoring and periodic reviews to ensure continued compliance and data accuracy

Why Is Onboarding Important for Fund Managers and Allocators?

Onboarding is critical because it:

  • Ensures all parties comply with regulatory and legal requirements, reducing the risk of financial crime and non-compliance penalties

  • Builds trust and rapport from the outset, laying the groundwork for a strong, transparent relationship

  • Improves operational efficiency by standardizing processes and reducing manual errors

  • Provides a positive first impression, which can enhance investor satisfaction and long-term retention

Example: Onboarding in Practice

A fund manager onboarding a new allocator will collect and verify the allocator’s identity, perform due diligence checks, and provide access to the fund’s reporting platform. The allocator receives an overview of the fund’s strategy, compliance framework, and operational timelines. Once all documentation is complete and systems are integrated, the allocator can begin investing and monitoring performance through the established channels.

When Should You Use Onboarding?

Onboarding is essential:

  • Whenever a new manager, allocator, or investor joins a fund or investment platform

  • During fundraising rounds as new commitments are secured

  • When expanding into new jurisdictions with different regulatory requirements

  • For periodic reviews and updates to maintain compliance and operational integrity

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Whether you’re allocating capital or managing it — we’re here to help you move forward with clarity and confidence.

Let’s explore what’s possible, together.

Whether you’re allocating capital or managing it — we’re here to help you move forward with clarity and confidence.

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© 2022–2025

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Investing in alternative strategies involves risk. Past performance is not indicative of future results. The value of investments can go down as well as up, and you may not get back the amount originally invested. These opportunities are intended for sophisticated or qualified investors who understand the risks involved. Please seek independent financial advice before making any investment decisions.

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Curated access to exceptional investment strategies, built on trust and long-term alignment.

© 2022–2025

Confluence Group

Investing in alternative strategies involves risk. Past performance is not indicative of future results. The value of investments can go down as well as up, and you may not get back the amount originally invested. These opportunities are intended for sophisticated or qualified investors who understand the risks involved. Please seek independent financial advice before making any investment decisions.

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